The 'Mirror Path Backup' option replicates the file/directory hierarchy present on the Synology system to your IDrive account. By default, the 'Mirror Path' option is enabled. For example, if you select to backup the file 'bin' from 'root/opt/bin' with mirroring option selected, then IDrive will maintain the same directory structure in your
Take Your Help Desk System to the Next Level Our Help Desk Essentials Pack brings you affordable, easy-to-use tools to suit your end-user's needs. The combination of SolarWinds® Web Help Desk® and Dameware® Remote Support simplifies your ticket management and remote support tasks to make sure you're there to meet your end user's needs. osTicket Documentation — osTicket 1.14.1 documentation osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness Recovering Data from a Failed Synology NAS Aug 22, 2014 Frequently asked questions on NAS Backup – IDrive
Synology motherboard | ServeTheHome Forums
HappyFox is a web based issue tracking software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. How to RMA your Synology products? - shadowandy - my life Apr 30, 2017
shocking lack of customer support. my company uses the business grade NAS servers, and can not get any help from synology. There are no phone numbers, and the online ticket support system goes unanswered. Whole weeks can pass between submitting a request for help and getting a response. Really regret using Synology servers as backbone of my
A Simple Support Ticket System - Jitbit Feb 09, 2020 Mantis Bug Tracker MantisBT is a popular free web-based bug tracking system. It is written in PHP works with MySQL, MS SQL, and PostgreSQL databases. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. It is released under the terms of the GNU General Public License (GPL). Storage pool degraded after DSM update - DS418play : synology I contact support and I remove the added RAM (non synology) and all drives, then booted. The machine booted and I could access DSM. Then I add drives and it boots. 3 drives show problems. 1 drive shows system partition failed and my 2 10TB drives (shucked wd easystores) show crashes. I have an open ticket for assistance with fixing but